Book a Grooming Session
Grooming salon in Kendall, serving West Kendall and The Hammocks.
What would you like to book?
Pick a service to go straight to the calendar, or call us if you are not sure.
Call us first if your dog is elderly, is nervous about grooming, or has a matted coat. A short call lets us recommend the right service and the right amount of time before you book. Call (305) 603-8494.
Book online
Live availability from our booking calendar. Prefer to talk to someone? Call (305) 603-8494.
Trusted by Hachi customers across Google, Facebook and Yelp
“Excellent service and price. My little Yorkie smells clean and fresh after her bath. Best place to get dogs grooming, recommend 100%”
“Excellent service. I'm always happy with my dog's grooming. Very cute and professional. Highly recommend.”
“Excellent!! They took me as a walk in and I was very specific to the haircut I wanted my dog to have. Because the last place gave him a terrible haircut. He...”
While we welcome walk-ins, availability can be limited.
At Hachi Dog Grooming in Kendall, we focus on providing personalized care for each pet.
To ensure top-notch service, we recommend booking your grooming appointment in advance, either online or by phone.
Reserve your spot to guarantee the best grooming experience for your furry friend.
Dog Grooming Appointment Policies
Booking Process
- Online Booking: Clients can schedule grooming appointments conveniently through our online booking system available on our website. This option is available 24/7, allowing pet owners to choose a time that fits their schedule.
- By Phone: Appointments can also be booked by calling Hachi Dog Grooming at 305.603.8494 during regular business hours. Our friendly staff is available to answer any questions, provide information on available services, and assist with scheduling.
- Walk-Ins: While we do accept walk-ins when possible, we highly recommend booking in advance due to high demand. Walk-in availability is not guaranteed, and appointments take priority.
Advance Booking Recommendations
- To secure your preferred date and time, especially for popular slots and weekends, we encourage booking your grooming appointments well in advance.
- For regular grooming, consider scheduling recurring appointments to maintain your pet’s coat health and ensure consistent availability.
Cancellation and Rescheduling Policies
- Cancellation Notice: If you need to cancel or reschedule your appointment, please do so as soon as possible to allow us to offer the slot to another client. Cancellations can be managed through our online booking platform or by calling us during business hours.
- No Cancellation Fees: We understand that plans can change, so we do not charge any cancellation fees. However, we appreciate timely notice for any changes to your appointment.
Late Arrival Policy
- Grace Period: We understand that delays can happen, but if you arrive more than 15 minutes late for your appointment, we may need to reschedule or adjust your service to accommodate the next scheduled client. Please contact us if you anticipate being late, so we can try to accommodate your needs.
Recurring Appointments
- For optimal coat maintenance and health, we recommend scheduling regular grooming sessions every 4-6 weeks. Clients can set up recurring appointments at the time of booking to ensure consistent care for their pets.
- Recurring appointments help maintain your pet’s grooming schedule and can prevent overbooking, especially during peak times.
Appointment Reminders
- Confirmation: Appointment confirmations will be sent via email or text once your booking is completed.
- Reminders: You will receive a reminder 24 hours before your scheduled appointment to help you remember your upcoming visit. This reminder will include details on what to bring and any specific preparations needed for your pet.
Special Scheduling Considerations
- High-Demand Times: Holidays and weekends are peak times for grooming appointments. Please plan accordingly and book these dates well in advance.
- Special Needs Pets: If your pet has specific needs or requires extra time due to behavior or medical conditions, please let us know when scheduling so we can allocate the appropriate time and resources.
Business Hours
Reviews & Testimonials
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Hachi Blog
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Grooming FAQs
We answer your most common questions